Cancellation policy
Cancellation Policy
Last updated: November 6, 2026
Some items in our store may be offered to you as a subscription. This policy explains how you can change or cancel your subscription.
Subscriptions
When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.
Your payment details will be stored securely, and you will be charged for each delivery unless you choose to prepay in advance.
Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you must cancel before the renewal date.
You may cancel or change your subscription at any time. Your order confirmation email includes links to manage your subscription.
See our Refund & Return Policy for details on returns and refunds.
General Notes
Returns and refunds for subscriptions are subject to our Refund & Return Policy.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
FRTIL reserves the right to update or modify this policy at any time.