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Cancellation policy

Cancellation Policy

Last updated: November 6, 2026

Some items in our store may be offered to you as a subscription. This policy explains how you can change or cancel your subscription.

Subscriptions

  • When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.

  • Your payment details will be stored securely, and you will be charged for each delivery unless you choose to prepay in advance.

  • Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you must cancel before the renewal date.

  • You may cancel or change your subscription at any time. Your order confirmation email includes links to manage your subscription.

  • See our Refund & Return Policy for details on returns and refunds.

General Notes

  • Returns and refunds for subscriptions are subject to our Refund & Return Policy.

  • Shipping fees are non-refundable unless the return is due to our error or a defective product.

  • FRTIL reserves the right to update or modify this policy at any time.